ABOUT
Shipping Policy
Thank you for supporting our small creative business! Each item in our shop is carefully handmade with love and care. Because of the time and attention put into every order, please allow 5–7 business days for processing before your item ships.
Shipping within the Continental U.S.
We primarily ship via USPS. Once your order has been processed and shipped, you can expect delivery within the following estimated timeframes:
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East Coast: 2–4 business days
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Central U.S.: 3–5 business days
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West Coast: 4–6 business days
These are general estimates and may vary slightly depending on USPS delivery conditions, weather, or holiday volume.
Once your order has shipped, you will receive a tracking number via email so you can follow its journey to your doorstep.
Return Policy
We want you to love your handmade item! However, if something isn’t quite right, we offer returns within 30 days of delivery.
To be eligible for a return:
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Items must be unused and in their original condition.
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Returns must be initiated within 30 days of receiving your order.
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Customers are responsible for return shipping costs unless the item arrived damaged or in error.
To start a return, please contact us at emily@morrisandnorris with your order number and reason for return. We'll respond with next steps and return instructions.
Please Note:
All of our products are handmade, which means each piece is unique. Minor variations in color, texture, or shape are part of the charm and character of handmade work. These are not considered defects, but rather a reflection of the craftsmanship behind every item.
If your item arrives damaged or incorrect, please reach out within 7 days of receiving it and we’ll work with you to make it right.
Thank you for supporting handmade and small business creativity!